Helping Five Companies Build Design Capability
I worked with each leadership team to figure out what they needed from design, then helped them build the capabilities to do it .
4/5 organisations continued investing in design
Making Emerging XR Technology Easy To Use
I helped turn an impressive piece of navigation technology into a product built around the needs of train travel and older adults.
6 commercial bids · 10 stations in pipeline
Turning Claims Into A Simpler Online Journey
I worked with product and sales teams to design a new end-to-end online claims journey. No more calls or paperwork.
28% less manual work · Further internal investment secured
Building A Better Design Team In A Global Company
I led a 15-person global design team and changed how the company worked with design.
Multidisciplinary Design Team · 3 continents · 8 market divisions
Making Business Finance Easier To Apply For
As the company's only designer, I teamed up with product and data to redesign a complicated cash advance application for small businesses.
31% increase in online completion
