Helping Five Companies Build Design Capability

I worked with each leadership team to figure out what they needed from design, then helped them build the capabilities to do it .

4/5 organisations continued investing in design

Turning Claims Into A Simpler Online Journey

I worked with product and sales teams to design a new end-to-end online claims journey. No more calls or paperwork.

28% less manual work · Further internal investment secured

Making Business Finance Easier To Apply For

As the company's only designer, I teamed up with product and data to redesign a complicated cash advance application for small businesses.

31% increase in online completion

Building A Better Design Team In A Global Company

I led a 15-person global design team and changed how the company worked with design.

Multidisciplinary Design Team · 3 continents · 8 market dividsions

Building A New Product, Brand, & Design Team From Scratch

Creating a new connected music product, from first idea to second launch

100k+ units sold · £14m investment · Acquired by Sky

Making Emerging XR Technology Easy To Use

I helped turn an impressive piece of navigation technology into a product built around the needs train travel and of older adults.

6 commercial bids · 10 stations in pipeline