STRATEGY · DESIGN · INNOVATION

Design Leader & Thinker.
Leading & building design to drive business outcomes.
Experienced in both physical & digital worlds

Success Metrics

• Improved experience: How delighted the end user is

• Innovation & development: How much we pushed research and real-world testing

• Brand communication: How well we articulated the brand values (if any)

• Design as a strategic tool: The increased level of design maturity across the business

Advocating User-Centered Design Across Multiple Companies
Championing Inclusive Design. XR Train Travel
Shaping the design vision and a cohesive direction
Managing A High-Performing Design Team & Developing Processes

Transitioning from craft, to strategy, to design leadership involved becoming the voice of design, managing teams & stakeholders, justifying business directions, and ensuring budgets are optimized to enhance design value for greater commercial impact.