Building the teams and capabilities that make better product decisions possible
Turning ambiguity, technology and opportunity into product direction
Helping organisations rethink products, services and customer experience
Before leading design in organisations, I spent years working across sectors, technologies and disciplines, from physical products and connected devices to digital products, services, brand experiences and emerging technology. That breadth still shapes how I lead: bringing different perspectives together, connecting patterns and insights, and finding new ways forward when the answer isn't obvious.
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